Welcome to Our Replacement Help Page!
Before requesting a replacement, please take a moment to review the instructions below. If you need further assistance, feel free to contact our customer service team—our friendly representatives are ready to help!
Our Warranty & Service
Sillbird products come with a 1-year warranty from the date of purchase.
How to Request a Replacement
Step 1:
Provide your order number or email address.
Step 2:
Share photos or a video showing the issue you're experiencing.
We’re really sorry to hear that something went wrong with your item. We work hard to ensure everything is top-notch, but if something slips through the cracks, we take it seriously. Don’t worry—our team will handle the issue and get it sorted out for you!
